You can cancel your SinglesSwag subscription at any time for any reason, prior to your next renewal taking place. If you are not completely satisfied with your SinglesSwag subscription, please contact us so that we may help address your issue or concern.
Cancellation requests must be received by midnight EST on the 15th calendar day of the month prior to your next renewal. If you’ve already been billed for this month’s box or a new subscription term, your cancellation will take effect in the next billing cycle. We are unable to process refunds for cancellations made after your renewal has taken place.
Canceling your account does not provide you a refund for any prepaid boxes, nor does it stop a pending charge.
3, 6 or 12-Month Subscription Plans (with term commitment) cannot be refunded mid-term. You will still receive the boxes from your term commitment. You are able to opt-out of auto-renewal within your Account Settings or by reaching out to admin@singlesswag.com.
We are not able to issue refunds on boxes that are ordered and canceled prior to receipt of the first box.
Once you have been charged for your subscription or Shop order, SinglesSwag is not able to refund your purchase. No refunds, returns or exchanges will be permitted.
To cancel your subscription from our website, follow these steps:
1. Login to your account at www.singlesswag.com using your account email and password.
2. Click the Edit button below your subscription, then click the Cancel button on the next page.
3. Follow the prompts to complete your cancellation.
If you have any questions or would like to reactivate, let us know!
