What happens if one of my products was damaged in my box? October 27, 2018 03:57 Updated While this rarely happens, please contact us within 14 days of receiving your box and we will have a replacement item sent. Related articles Can I try just one SinglesSwag box before committing to a subscription? How do I return boxes that have been delivered? How do I cancel my SinglesSwag subscription? What do I do if a product was missing from my box? Am I able to customize my SinglesSwag box?