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  1. SinglesSwag
  2. Billing & Cancellation

Billing & Cancellation

  • How much do SinglesSwag boxes cost?
  • What forms of payment does SinglesSwag accept?
  • I'm opening a new subscription today - which month's box will I receive?
  • I'm ordering from outside of the US, what currency am I charged with?
  • When will I be charged for my SinglesSwag box?
  • Will my 3, 6 or 12 month prepay subscription automatically renew once I’ve received all of my prepaid boxes?
  • How do I add a discount code to my current SinglesSwag account?
  • How can I skip a month/renewal?
  • How do I change my subscription term or membership type?
  • How do I update my credit card?
  • How do I cancel my SinglesSwag subscription?
  • Can I cancel my 3, 6 or 12 month subscription prior to completion of the subscription term?
  • Why is my account in Past Due status?
  • Why is my account in Suspended status?
  • Why am I being charged twice within one month?
  • Why was I charged after I canceled my account?
  • What happens if I have opened duplicate subscription accounts?
  • Why isn't my order going through?
  • I'm receiving a billing error "PayPal Agreement is Cancelled"?
  • I initiated a dispute with my bank/credit card/PayPal, what happens now?
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